Help Centre
Support, common questions, and legal information—all in one place. Use the links below to jump to a section. To send a message, use Contact us.
Help Center
Find answers and get support.
Where to start
- FAQ — common questions
- Roadmaps — browse business ideas
- Tools — calculators and planners
- Pricing — plans and billing
Account and sign-in
If you cannot sign in, try resetting your password from the sign-in page. For email verification issues, check spam or request a new link.
Contact us
For feedback or account help, use the Contact us page (sign-in may be required).
Still stuck?
Add your support email, hours, or ticketing link here when ready.
Frequently asked questions
Quick answers about Solo Plot.
What is Solo Plot?
Solo Plot offers step-by-step roadmaps and resources to help you start and grow a real business—not generic advice, but structured paths you can follow at your pace.
Do I need to pay to use the site?
Pricing and access depend on your plan. See the Pricing page for current options. Some content may be available without a subscription; details are shown in the app.
How do roadmaps work?
Each roadmap breaks an idea into stages: planning, setup, launch, and growth. You can track progress, use linked tools, and revisit sections whenever you need.
Can I get a refund?
Refund rules depend on how you purchased (e.g. membership vs. one-off). Check the Terms of Service and your payment provider’s policies. You can also contact us with your order details.
How do I contact support?
Use the Contact us page or browse the Help Center above. We’ll expand this FAQ as common questions come in.
Terms of Service
Last updated: April 2026. Replace with your lawyer-reviewed terms before launch.
1. Agreement
By accessing or using Solo Plot (“Service”), you agree to these Terms. If you do not agree, do not use the Service.
2. The Service
Solo Plot provides educational content, roadmaps, tools, and related features. We may change or discontinue features with reasonable notice where appropriate.
3. Accounts
You are responsible for your account credentials and for activity under your account. You must provide accurate registration information.
4. Payments and subscriptions
Fees, renewal, cancellation, and refunds are described at checkout and in your plan details. Payment processors may apply their own terms.
5. Acceptable use
You will not misuse the Service (for example: scraping, attacking systems, infringing others’ rights, or violating law). We may suspend or terminate access for violations.
6. Intellectual property
Content on the Service is owned by Solo Plot or licensors. You receive a limited licence to use it for personal learning in line with your plan—not to redistribute or resell unless expressly allowed.
7. Disclaimers
The Service is for education and planning. It is not financial, legal, or professional advice. Business outcomes depend on many factors outside our control.
8. Limitation of liability
To the maximum extent permitted by law, Solo Plot is not liable for indirect or consequential damages, or for loss of profits or data, except where liability cannot be excluded by law.
9. Governing law
Insert your jurisdiction and dispute resolution process (e.g. courts of England and Wales, arbitration, etc.).
10. Contact
Questions about these terms: use Contact us or your official business email.
Privacy Policy
Last updated: April 2026. Replace with your GDPR/UK-compliant policy as needed.
1. Who we are
Solo Plot (“we”, “us”) operates this website and related services. Insert your legal entity name and contact details.
2. Data we collect
We may collect account information (name, email), usage data (pages visited, device/browser), payment-related data via our payment provider, and messages you send through contact or support forms.
3. How we use data
We use data to provide and improve the Service, process payments, communicate with you, secure our systems, and comply with law.
4. Legal bases (EEA/UK)
Where GDPR applies, we rely on contract, legitimate interests, consent (where required), and legal obligation as appropriate. Adjust after legal review.
5. Sharing
We may share data with hosting providers, analytics, email delivery, and payment processors who process data on our instructions. We do not sell your personal data.
6. Retention
We keep data only as long as needed for the purposes above and as required by law. Insert specific retention periods after review.
7. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability. Contact us to exercise these rights.
8. Cookies
See our Cookie Policy for details on cookies and similar technologies.
9. International transfers
If data is processed outside your country, we use appropriate safeguards (e.g. standard contractual clauses). Fill in after your infrastructure is final.
10. Contact
Privacy questions: use Contact us or your designated privacy email.